Frequently Asked Questions

Browse our FAQ sections to find answers to common questions. Don’t see what you’re looking for? Feel free to email Linda@clubexfitness.com.

Do you offer day passes?

Yes! A day pass is $20 and can be applied toward your initiation fee if you decide to join within 24 hours of purchase.
Can I pause my membership?

Yes! You can place your membership on hold for just $5 per month. We ask for a 30-day written notice before the pause takes effect, and you can reactivate at any time. Please come into the club to complete.
What’s your cancellation policy?

We require a 30-day notice for all membership cancellations. To cancel, you’ll need to visit the club in person and sign a cancellation form.
Do I need to sign up for classes in advance?

No sign-up is required for classes. We recommend arriving at least 5 minutes early and kindly waiting for any ongoing classes to finish before setting up your spot.
Are the classes suitable for beginners?

Yes! Our classes are beginner-friendly and can be modified to suit all fitness levels. Our instructors are happy to offer guidance and adjustments to help you feel comfortable and confident.
What’s the difference between your class types?

Please refer to our class schedule page to find all of our class descriptions. Click Here.
How do I get started with a personal trainer?

To get started with a personal trainer, just stop by the club! Our front desk team will help match you with a trainer based on your goals and schedule.
What is Winning Nutrition, and how does it work?

Winning Nutrition is our personalized nutrition coaching program designed to help you achieve your health and wellness goals through sustainable, balanced eating habits. Whether you're aiming to improve energy levels, manage weight, or enhance athletic performance, our certified nutrition coaches will work with you one-on-one to create a customized plan tailored to your lifestyle and objectives. The program includes: An initial consultation to assess your current habits and set realistic goals Ongoing support and guidance from your dedicated nutrition coach Educational resources to empower you with knowledge about healthy eating Regular check-ins to monitor progress and make necessary adjustments To get started, simply visit our club and speak with a team member at the front desk. They'll be happy to provide more details and connect you with a nutrition coach to begin your journey toward better health.
Is the nutrition program customizable for my lifestyle or dietary needs?

Absolutely! Our nutrition program is fully customizable to fit your lifestyle, dietary preferences, and personal goals. Whether you follow a specific diet or just want guidance on healthier habits, our coaches will tailor a plan that works for you.
Do I need to be a member to start the Winning Nutrition program?

No, you can sign up for our Winning Nutrition program if you're not a member. Non-member pricing is $349 for the 12 week program. Member pricing is $299.
Do you have showers and locker rooms?

Yes! We have clean and spacious locker rooms equipped with showers and changing areas for your convenience.
Do you offer childcare?

Yes! We offer on-site childcare, so you can enjoy your workout knowing your little ones are in good hands. Monday & Wednesday 9-11am for $2 per hour, per child.
What hours is the gym least busy?

The gym is least busy weekdays from 10:30am - 2:30pm and after 7pm.
Are you open on holidays?

Yes, we're open every day except Christmas. For holiday hours, please check our club's social media pages.