We are all in a state of shock how quickly this virus has changed our day to day lives.
We understand this effects everyone emotionally and financially in some way.
As a community we need to obey the guidelines diligently to ensure our safety and to get back to our workouts sooner than later!!!
As you know “health clubs” were listed as non essential businesses and we were forced to close after doing our very best to accommodate our members during “limited access” time. Which by the way was managed by the Club eX team with precision!!
Thank you team Club eX!!
Our members were all part of the team as well sanitizing, cleaning, managing & following the guidelines without a hitch!!
So where do we go from here?
First and foremost we are hoping to be operating as forecasted by the Governor on April 7th.
Why we were not able to freeze or make membership changes sooner?
Based on the timeframe at end of March that the governor imposed shutdown we are unable to make changes to the April 1st transaction as we use a secure outside bank to process all transactions.
All changes in our system have to be submitted by the 9th of the month as most members are aware.
Again we will keep you informed on the re opening date as we are updated.
In the event this shutdown gets extended we will have ample time to make adjustments to May 1st payments.
At that point we will transfer your account to a “on hold” status for $5 for your May 1st and re-activate your membership when authorized by the governor to re open.
Please Don’t Cancel!!!!
Your hold fee will keep you active and allow us to manage some basic expenses.
Your continued loyalty will not be overlooked!!
*By not canceling Club eX will maintain your monthly fee with no increase for Life!!
We anticipate upon re opening a 25-30% increase for all “New Memberships” to recover from losses caused by this situation.
Thank you for your understanding and continued support during this unprecedented time.
Mark & Mel
Club eX Fitness 💪🏻
OUR MEMBERS LOVE US, HERE'S WHY.
With over 30 weekly group classes, our members love that our membership comes all inclusive. This means, take as many classes as you want for absolutely no additional cost. Our low price guarantee is driven to satisfy our members in every way, shape and form possible.
Club-ex cares about you, and your fitness goals. That's why you'll receive one free personal training session when you join. Get accustomed with our gym floor, and gain an understanding of what you'll need from us to reach your goals.
With a day-care center open 7 days a week, you can also bring your children along. We guarantee you an experience that you've been waiting for.
PIECES OF CARDIO EQUIPMENT
POUNDS OF FREE WEIGHTS
PIECES OF EQUIPMENT ON
YEARS IN BUSINESS -FAMILY OWNED AND OPERATED SINCE 1988